#11 new

Be able to create a client from inside a new ticket

Reported by JonMagic | December 11th, 2008 @ 12:00 PM | in See Suite used in other businesses

Currently to create a new ticket for a new client, you have to go to the clients section, create the client, and then you can either click on the clients ticket tab and create a new ticket, or go to the tickets section and create a new ticket and assign it to that client. What would be nice is being able to create a client while creating a new ticket.

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Suite is software for small service based businesses. The workflow in Suite is fairly simple. There are 3 ways one can approach a problem in Suite. From the client, from a ticket, or from a device. Tickets and devices are tied to clients. Clients can belong to other clients (i.e. people inside a company). The clients section is modeled after Apple Address Book. Most of my UI is modeled after the applications that ship with OSX (Address Book, Mail, iTunes). To make Suite more accessible there is an iPhone interface as well.

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