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Add waiting sub status to open tickets

#3

With only "Open" and "Scheduled" states, it can be annoying if you have a ticket in your Open/Inbox and you are waiting on a call back or something. Would be nice to be able to push that to the bottom of your inbox, and make it a lighter color or something.

Reported by JonMagic · December 11th, 2008 @ 11:47 AM

State: new
Assigned to: JonMagic JonMagic

Activity

  1. JonMagic
    JonMagic
    • Milestone changed from See Suite used in other businesses to Suite 2.0 on Rails 3.0
    • Tag set to feature

    April 11th, 2009 @ 06:04 PM

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