#6 ✓resolved
JonMagic

Easily change technicians on a ticket

Reported by JonMagic | December 11th, 2008 @ 11:51 AM | in See Suite used in other businesses

Currently you have to edit the ticket to change the tech its assigned to. Something ajaxy would be nicer.

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Suite is software for small service based businesses. The workflow in Suite is fairly simple. There are 3 ways one can approach a problem in Suite. From the client, from a ticket, or from a device. Tickets and devices are tied to clients. Clients can belong to other clients (i.e. people inside a company). The clients section is modeled after Apple Address Book. Most of my UI is modeled after the applications that ship with OSX (Address Book, Mail, iTunes). To make Suite more accessible there is an iPhone interface as well.

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