We used to have monitoring software, now we don't
Reported by JonMagic | December 12th, 2008 @ 08:48 AM | in Fix minor bugs and add pertinent features
I'm going to bake into Suite the technology we developed in TrackM. Daniel is going to relaunch statusping.com as shar.io...
The problem we're trying to solve here is: clients of IT service businesses often have mission critical computers and services, and by monitoring these we can ensure 99% uptime.
Comments and changes to this ticket
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JonMagic December 13th, 2008 @ 02:26 AM
- State changed from “new” to “open”
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JonMagic December 27th, 2008 @ 12:40 PM
(from [0a681b253ea2e3db8d2996fdbfe7a8075b9d363f]) Ok, I've built my basic models for the monitoring stuff, some views and controllers for setting up Goggles and Schedules, moved all setup type stuff to a Settings section of Suite, and tested posting to my events controller [#17] http://github.com/jonmagic/suite...
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JonMagic December 27th, 2008 @ 12:40 PM
(from [7c595f6ca6976eb3b2e1a6014fea283440e59c5c]) Missed some fils on that last commit. I've started building out the monitoring setup, and some other cool features for Suite. [#17] http://github.com/jonmagic/suite...
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JonMagic December 27th, 2008 @ 12:41 PM
- State changed from “open” to “resolved”
(from [29b273169c8ec6d2dd0e461a0b386b8c54fc08dd]) One last commit [#17 state:resolved] http://github.com/jonmagic/suite...
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Suite is software for small service based businesses. The workflow in Suite is fairly simple. There are 3 ways one can approach a problem in Suite. From the client, from a ticket, or from a device. Tickets and devices are tied to clients. Clients can belong to other clients (i.e. people inside a company). The clients section is modeled after Apple Address Book. Most of my UI is modeled after the applications that ship with OSX (Address Book, Mail, iTunes). To make Suite more accessible there is an iPhone interface as well.
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17
We used to have monitoring software, now we don't
(from [0a681b253ea2e3db8d2996fdbfe7a8075b9d363f]) Ok, I'v...
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17
We used to have monitoring software, now we don't
(from [7c595f6ca6976eb3b2e1a6014fea283440e59c5c]) Missed ...
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17
We used to have monitoring software, now we don't
(from [29b273169c8ec6d2dd0e461a0b386b8c54fc08dd]) One las...