#17 ✓resolved

We used to have monitoring software, now we don't

Reported by JonMagic | December 12th, 2008 @ 08:48 AM | in Fix minor bugs and add pertinent features

I'm going to bake into Suite the technology we developed in TrackM. Daniel is going to relaunch statusping.com as shar.io...

The problem we're trying to solve here is: clients of IT service businesses often have mission critical computers and services, and by monitoring these we can ensure 99% uptime.

Comments and changes to this ticket

Please Sign in or create a free account to add a new ticket.

With your very own profile, you can contribute to projects, track your activity, watch tickets, receive and update tickets through your email and much more.

New-ticket Create new ticket

Create your profile

Help contribute to this project by taking a few moments to create your personal profile. Create your profile ยป

Suite is software for small service based businesses. The workflow in Suite is fairly simple. There are 3 ways one can approach a problem in Suite. From the client, from a ticket, or from a device. Tickets and devices are tied to clients. Clients can belong to other clients (i.e. people inside a company). The clients section is modeled after Apple Address Book. Most of my UI is modeled after the applications that ship with OSX (Address Book, Mail, iTunes). To make Suite more accessible there is an iPhone interface as well.

People watching this ticket


Referenced by