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JonMagic

JonMagic

Programmer/Designer · Account owner

JonMagic's latest activity

Thursday, December 11 2008
12 Add file attachments to clients, tickets, devices was created in Suite
  • JonMagic
    JonMagic created the ticket at 12:02 PM

    The paperclip gem is already used in this project, just need to build out the models/controllers/views so that we can have attachments on clients, tickets, and ...
11 Be able to create a client from inside a new ticket was created in Suite
  • JonMagic
    JonMagic created the ticket at 12:00 PM

    Currently to create a new ticket for a new client, you have to go to the clients section, create the client, and then you can either click on the clients ticket...
10 Lock tickets as open or scheduled until any associated checklists are completed was created in Suite
  • JonMagic
    JonMagic created the ticket at 11:59 AM

    You really shouldn't be able to complete a ticket until its checklists are completed.
9 Add password locked completion to checklists was created in Suite
  • JonMagic
    JonMagic created the ticket at 11:58 AM

    Checklists should only be able to be completed if the person doing them enters their password, thus "signing" the checklist.
8 On the checklist builder make a completed field collapse after you are finished was created in Suite
  • JonMagic
    JonMagic created the ticket at 11:56 AM

    Checklist builder needs a work over. Its difficult and annoying to use currently.
7 Add reports, specifically time sheet reports was created in Suite
  • JonMagic
    JonMagic created the ticket at 11:55 AM

    Suite needs a reporting section. We're collecting all this data, we should do something with it :-)
6 Easily change technicians on a ticket was created in Suite
  • JonMagic
    JonMagic created the ticket at 11:51 AM

    Currently you have to edit the ticket to change the tech its assigned to. Something ajaxy would be nicer.
5 Make login page better was created in Suite
  • JonMagic
    JonMagic created the ticket at 11:50 AM

    I need a login page that works in Safari and Firefox, and displays better messages on failures.
4 Add toggle to tickets index pages to show all/show my was created in Suite
  • JonMagic
    JonMagic created the ticket at 11:48 AM

    Would be nice if there was a my/all button in the tickets view, so if I'm in Open, Scheduled, or Completed, I can toggle viewing just my tickets or viewing ever...
3 Add waiting sub status to open tickets was created in Suite
  • JonMagic
    JonMagic created the ticket at 11:47 AM

    With only "Open" and "Scheduled" states, it can be annoying if you have a ticket in your Open/Inbox and you are waiting on a call back or something. Would be ni...